At True Smile Dental Center, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect from visitors of our website (www.truesmile.ae), how we use it, and the steps we take to keep it secure.
This policy applies to all users of our website and patients who share their information with us online.
1. Personal Information We Collect
When you visit our website, submit a contact form, or request an appointment, we may collect:
- Your name
- Email address
- Phone number
- Preferred appointment details
- Any message or notes you provide
We may also collect technical data such as:
- IP address
- Device type and browser
- Pages visited on our site
- Time and date of access
This data helps us improve the user experience and communicate with you effectively.
2. Cookies and Website Tracking
We use cookies to understand how visitors interact with our website. Cookies are small text files stored on your device that help us:
- Customize your experience
- Analyze site performance
- Remember your preferences
You may disable cookies in your browser settings, though some features of the site may not function properly as a result.
3. How We Use Your Information
We use your information only for purposes related to our dental services, including:
- Scheduling appointments
- Communicating with you about your care
- Improving our website and services
- Internal analysis and reporting
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We use secure servers and industry-standard SSL encryption to protect your data during transmission. Access to your information is restricted to authorized team members only. We take reasonable precautions to prevent unauthorized access, disclosure, or misuse of your personal data.
5. Sharing Information with Third Parties
We may disclose your personal data only when required by law, court order, or governmental regulation. For example, to comply with UAE health authority requirements or legal proceedings.
We may also use secure third-party service providers (e.g., appointment platforms, email systems) solely for the operation of our clinic. These providers are obligated to keep your data confidential.
6. Your Rights
You may request:
- Access to the personal data we hold about you
- Correction of incorrect or outdated information
- Deletion of your personal data (when legally and medically appropriate)
To make a request, please contact us at info@truesmile.ae.
7. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Last updated: April 2025
Contact Us
If you have any questions about this policy or how we handle your information, please contact us:
📍 True Smile Dental Center, Leaf Tower, Reem Island, Abu Dhabi
📧 Email: info@truesmile.ae
📞 Phone: +971 24 449 951
